When it comes to outsourcing CDL drivers, staffing shouldn't mean sacrificing safety. In fact, the right partner should strengthen your safety culture—not just fill seats. Here’s what carriers should expect from a staffing provider that takes safety as seriously as you do.
A safety-focused partner should go beyond minimum DOT compliance. Look for a staffing provider that:
Performs in-depth background checks, MVR reviews, and drug/alcohol testing
Verifies prior employment, safety history, and endorsements
Screens for professionalism and behavioral fit—not just driving skill
Ask: What’s your driver qualification process, and how often is it audited?
Staffing shouldn't feel separate from your operation. Your provider should:
Understand your internal safety protocols and expectations
Incorporate your policies into onboarding and driver briefings
Support your safety goals—not just send a driver and disappear
Ask: How do you integrate with our safety culture and processes?
True safety isn’t a one-and-done checklist. A quality staffing partner should:
Conduct regular check-ins with drivers on performance and behavior
Monitor safety trends and proactively coach on risky habits
Share feedback loops with you to keep performance transparent
Ask: How do you stay connected to the drivers you place?
Accidents, violations, and near-misses need immediate attention. Expect your partner to:
Provide clear, fast communication on any incident
Investigate thoroughly and work collaboratively on resolution
Offer corrective action plans and retraining when needed
Ask: What’s your process for handling safety incidents?
You shouldn’t have to wonder if a driver is DOT-compliant or if paperwork is current. A safety-focused provider ensures:
Real-time compliance tracking
Document management for licenses, medical cards, and certifications
Proactive renewal alerts and follow-ups
Ask: How do you maintain and report on driver compliance?
Finally, ask for the data. A partner confident in their safety focus should be able to share:
Safety and compliance performance metrics
Retention rates, incident rates, and customer success stories
Ongoing investments in safety tools, training, or technology
Ask: What outcomes have your clients seen from your safety programs?
At TransForce, safety is at the core of how we recruit, manage, and support drivers every day. Want to learn more about how we can help protect your fleet and your bottom line?